Frequently Asked Questions
How many branches does Bella have?
BellaNova - Laser, Hair & Aesthetics is the second of two beauty salons under the BellaNeova Group.
The first store, BellaNeova - Laser, Hair & Aesthetics opened on December 24th of 2018 in Cornubia Mall in Blackburn, Durban. It has relocaded to Medstone Medical Center in Umhlanga, Durban in January 2022.
BellaNova - Laser, Hair & Aesthetics, located in Randburg had its offical opening in July 2019.
Stay tuned for more branches across South Africa...
Intravenous treatments?
All I.V. infusions are administered by a registered nurse. It is done on Saturdays but only by appointment. Walk-ins for I.Vs. will not be able to receive their desired treatments. Payment will need to be made before the treatment can be administered.
Do you take walk-ins?
Walk in clients are welcomed but appointments are encouraged. We hate to turn someone away because we had no availabilities. Bookings help prevent disappointment.
Which payment methods do you accept?
We accept all payment methods except American Express.
What are the differences in our nail treatments?
Express: Cuticle work, buff and shine
Basic: Cuticle work, buff and shine, file and soak
Luxury: Cuticle work buff and shine, soak, exfoliation and a short massage
Deluxe: Cuticle work buff and shine, soak, exfoliation, a short massage and paraffin wrap
Nail-fix policy?
Nail fixes are done free of charge within a 24 hour period of application. The fix is just repairing the damaged nail(s) according to the inital design.
Have a particular question you want answered? Drop us a line and our team of qualified professionals will be happy to assist you.